FAQ
Can I Commission a Custom Piece?
Absolutely! We love working on custom creations. However, there are limits to what we can accommodate, so let’s have a conversation first.
The essence of custom projects is the creative journey we embark on together. I’ll take the time to understand your vision, ask thoughtful questions, and, after a collaborative meeting, we’ll settle on a design that resonates with both of us.
To begin, simply reach out to me directly.
Please note that we don't replicate pre-existing designs. Every custom order is a unique process, ensuring authenticity for both you and me.
Production times vary based on the complexity and the current workload. Custom orders are priced with a 20% increase over the standard piece's cost.
If you have any questions, don’t hesitate to get in touch via email:
Are Your Pieces Dishwasher, Oven, and Microwave Safe?
Yes, our pieces are dishwasher and oven friendly! However, a few things to keep in mind:
- Gold accents will naturally fade over time, even if cared for gently. For a longer lifespan, we recommend HAND washing or using the dishwasher at lower temperatures (around 40°C / 105°F).
- If the piece features gold or metal elements, avoid placing it in the microwave.
- Always allow gradual temperature changes to prevent cracking or thermal shock. For instance, don’t move porcelain straight from the fridge to a hot oven.
Non-glazed surfaces are more prone to staining, so it's best to clean any food residue promptly. If stains do occur, warm water with baking soda works wonders for cleaning non-glazed surfaces. A soft bristle brush can help with stubborn spots.
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Can I Send Your Work as a Gift?
Yes, we'd love to help you gift our pieces! We offer eco friendly boxes for a special touch, and every piece comes with a certificate of authenticity. Additionally, we can include a personalized greeting card to make your gift extra special.
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Do You Offer Wholesale Orders?
We evaluate wholesale opportunities on an individual basis. Pricing depends on the scope and type of order, as well as the potential for collaboration.
Feel free to contact us for more details.